As librarians, we want to improve services in ways patrons value, but we get swamped in the day to day details of our work. To bring new energy to your continuous improvement efforts, attend a session based on five of the 29 tools in The Library's Continuous Improvement Field Book. You will interact with other conference goers and learn tools that can be used to collect a lot of ideas quickly, find the varied and root causes of problems, and focus on do-able solutions to the problems most critical to your library or department. Come prepared to learn, have fun, and gain tools to tackle challenges at work and at home.
